Project Manager

MVI – MultiVision requires a Project Manager to coordinate, oversee, and support the installation, operation, maintenance, and technical deployment of Light Emitting Diode (LED) video display and processing equipment to the satisfaction of new and existing customers.

• Planning and overseeing the installation, testing, operation, and dismantling of DV-LED displays and related production equipment.
• Working with Operations or other Project Managers, and making all necessary information and resources available to Team members or contractors
• If assigned the “lead” role on a project:
• Making contact with customers within 24 hours of receiving an order and ensure they have a direct phone number, mobile number and email address
• As necessary, attending preliminary planning meetings with clients, technical personnel, contractors, venues, and project stakeholders to ensure a complete understanding of the project by assessing the clients’ needs.
• Where appropriate, making recommendations regarding the selection of appropriate video display and processing equipment and related installation/set-up services that will ensure optimum results.
• Preparing and administering project documentation, production schedules, equipment manifests, and contractor agreements.
• Notify (verbal and written) other team members of specialized requirements (such as Programming) in a timely manner.
• Alerting sales and/or management of any critical conflicts.
• Developing or assisting in the development of a Critical Path for projects using technical product knowledge in DVLED to explain technical features and operational benefits and answering questions about DVLED equipment and the variety of creative applications.
• Providing input into products’ design and installation where equipment must be tailored to suit the needs of clients.
• In conjunction with the team, planning and communicating schedules to align with other suppliers and contractors, and where necessary, course equipment/personnel needed to meet project requirements.
• Ensuring availability of equipment and delivery to sites as and when needed.
• When directed to book contract labour for a multiple day/show project – preparing written agreements relating to performance expectations, reporting procedure/structure, and rate of pay.
• Troubleshooting video display systems during live productions and broadcasts.
• Ensure that all staff and/or contractors are properly instructed in the requirements, timing and location of the project and have the necessary accreditation and documentation prepared for them to do their job.
• Ensuring the presence of labour where and when needed.
• Troubleshooting technical problems related to equipment and ensuring that equipment required is in good working condition before shipping to the event site. Ensuring that appropriate backup equipment, cables and other accessories are included in each kit.
• Notifying and coordinating Service of any equipment not in proper operating condition, (before, during, and after project) tagging faulty equipment with details, and following up.
• Preparing necessary documents or coordinating with Team members - the Shipper/Receiver role, to ensure that the safest and most cost-effective means of transport to and from the event site is obtained.
• Ensuring that equipment details and other project particulars are communicated in sufficient time to allow for the preparation of necessary manifests and delivery to site.
• Coordinate transportation, setup, operation, and teardown of production equipment.
• Using MVI’s IE system, maintaining records of equipment shipped and following through to ensure that all equipment is returned at the completion of the project. Verifying that equipment returned is in good condition.
• Notifying (verbal and written) Management of serious damages in a timely manner so that appropriate action can be taken to recover costs, secure replacements or arrange for repair.
• Notifying Management immediately in the event of any altercation, accident, or incident that may result in conflict with a customer, or legal proceedings against the firm or one of our employees or contractors.
• Reporting (verbal and written) performance deficiencies of Team members or contract labour to Management.
• In conjunction with Operations, Management and Sales, estimating costs of installing and maintaining DVLED equipment and monitoring project costs on a regular basis. When asked to, approving invoices related to project costs. Ensuring invoices and other accounting documents are submitted in a timely manner.
• May offer training in the operation of equipment.
• As Project Manager, upon completion of the project, writing post-project reports, with copies to Operations, Sales and Project Files for review/future reference. Preparing notes/critique/suggestions and coordinating any key contractors to be available for post project review meetings.
• In conjunction with the Team, scheduling quarterly inventory counts to ensure that quantities and types agree with the current Rental Equipment Inventory List. Notifying (verbal and written) Management of errors, omissions, and other irregularities.
• In conjunction with the Team, planning and implementing ongoing maintenance and upgrades of equipment.
• Communicating costing/budget implications to Management.
• In conjunction with Team members, ensuring that vans and trucks used in the rental business are properly maintained.
• In association with Sales personnel, recommending additions (in writing) to Management of rental stock that will contribute either to increased revenues or decreased costs, or which may be needed to improve performance.
• Performing responsibilities that may be directed by Management from time to time and supervising the activities of other technical staff and sales specialists.
• As time permits following other duties, researching and submitting written request to Management for training courses, trade shows, and seminars that may be beneficial to the Project Manager or other Team members. These requests will be reviewed occasionally, and Management will select Team members for participation in these events.

• Minimum of 3-5 years of experience in live event production, technical production coordination, audiovisual integration and staging with Direct View Light Emitting Diode (DV-LED) technology and related video equipment.
• Thorough knowledge of current video display and audio-video technologies, disciplines, and applications, including DV-LED processing (Novastar and Brompton).
• Previous experience with and working knowledge of LiDAR systems, including setup, operation and integration with audiovisual technologies is required.
• Previous experience and working knowledge of Resolume, Disguise, and MadMapper video playback and media server software is required.
• Previous experience and working knowledge of IntelliEvent rental management software is preferred.
• Possession of industry training certificates including but not limited to: Working at Heights, Mobile Elevating Work Platform, Lift Truck.
• Ability to interact with all levels of employees, managers and external contacts effectively and professionally.
• Familiarity with production schedules, equipment manifests, and show-site logistics.
• Experience coordinating technical crews, contractors, and production personnel.
• Ability to travel domestically and abroad.
• Valid Driver’s License.
• Ability to define and implement plans to accomplish objectives in timely manner.
• Ability to supervise the work of others.
• Ability to prioritize and delegate tasks.
• Excellent communication skills – verbal and written.
• Working knowledge and experience with Microsoft Office products