RETAIL STORE MANAGER

IGA Mandurah is looking for an experienced and motivated Retail Store Manager to join our team.

We are seeking a hands-on, customer-focused leader who can take responsibility for the day-to-day operation of our supermarket and lead our team to deliver excellent customer service, strong sales and a well-presented store.

As the Retail Store Manager, you will be responsible for overseeing the daily operations of the store, managing staff, maintaining high presentation standards and ensuring our customers receive a great shopping experience.

• Manage the day-to-day operations of the supermarket
• Lead, motivate and manage a team of retail staff
• Provide excellent customer service and resolve customer enquiries professionally
• Manage staff rosters, attendance and daily team requirements
• Ensure the store is clean, well-presented and fully stocked
• Monitor stock levels, ordering, replenishment and merchandising
• Minimise stock loss, wastage and operational costs
• Implement promotions, specials and seasonal campaigns
• Monitor sales performance and identify opportunities to improve results
• Ensure compliance with workplace health and safety, food safety and company procedures
• Maintain high standards across grocery, fresh food, deli and other departments
• Train and develop team members
• Work closely with the owners/management team to achieve store targets

The successful candidate will ideally have:

• Previous experience in a supermarket, grocery or retail management role
• Strong leadership and people-management skills
• Excellent customer service and communication skills
• Good knowledge of retail operations, stock control and merchandising
• Ability to manage staff and work effectively in a fast-paced environment
• Strong organisational and problem-solving skills
• A hands-on approach and willingness to lead by example
• Ability to work flexible hours, including weekends and public holidays when required
• A strong focus on achieving sales and operational targets

Supermarket or IGA experience will be highly regarded.

• A leadership role within a local community supermarket
• Supportive management and a friendly team environment
• Opportunity to make a real impact on store performance
• Career growth and development opportunities
• Competitive salary based on experience and skills