Sales Manager

Sales Manager
Courtyard® & Residence Inn® Montréal Airport
7000 Place Robert-Joncas, Ville Saint-Laurent (Montréal)

About Us
Joining Courtyard Montréal Airport and Residence Inn Montréal Airport means becoming part of two complementary hotels where comfort, modernity, and service excellence come together. Ideally located near Montréal-Trudeau International Airport, our recently renovated properties offer a distinctive experience to both business and leisure travelers. At the heart of our culinary offering is Il Soffio Restaurant & Bar, a contemporary Italian restaurant inspired by the Campobasso region, recognized for its authentic cuisine and chic, welcoming atmosphere. By joining us, you will become part of a committed, professional, and collaborative team. You will also join the Marriott International network, globally recognized for its exceptional hospitality, high standards of excellence, development programs, and career growth opportunities.

What We Offer

• Registered Retirement Savings Plan (RRSP) with employer contribution
• Comprehensive group insurance
• Paid vacation, personal days, and statutory holidays
• Exclusive Marriott discounts at more than 8,000 hotels worldwide
• Employee recognition programs, wellness initiatives, and internal events
• Referral bonus and performance bonuses
• Complimentary parking
• Dry cleaning of professional attire
• Company-paid cell phone
• Ongoing training, mentoring, and development support
• Opportunities to take on new challenges and advance your career across North America
• 30% discount at our restaurant
• Recently renovated, stable, and collaborative work environment
• Several other benefits to discover throughout your journey with us

Role and Mission
Reporting to the DOSM, the Sales Manager is responsible for developing and promoting guest room and meeting room sales in close collaboration with the Director of Sales and Marketing. Driven by a passion for results, the Sales Manager actively contributes to the implementation of strategies aimed at maximizing occupancy and average daily rate while strengthening the property's visibility and market appeal.
Key Responsibilities

• Develop and maintain business relationships and key partnerships to increase rates, volume, and company revenue.
• Develop guest room and meeting room sales through prospecting and consistent follow-up with potential clients.
• Negotiate group rates and develop and generate group contracts.
• Conduct weekly client visits to maintain and develop business relationships.
• Maintain up-to-date client files, prepare sales reports, and ensure rigorous performance follow-up.
• Work closely with other hotel departments, participate in weekly meetings, and contribute to the execution of the marketing plan.
• Maintain an active presence within the tourism and business community, including chambers of commerce, competitors, and convention centers, to increase the property's visibility.
• Demonstrate availability and flexibility according to the hotel's operational and business needs.

Profile Sought
Education and Experience

• College or university diploma in Hotel Management, Tourism, Business Administration, or any equivalent combination of education and experience (an asset).
• Experience in a structured hotel environment, ideally within an international hotel chain.
• Knowledge of computer systems and hotel systems, particularly Delphi.

Professional Experience

• Two (2) years of experience in sales.
• Ability to work in a multi-property or high-volume environment.

Skills and Qualifications

• Strong business development, prospecting, and client relationship management skills.
• Excellent negotiation, communication, and presentation skills.
• Autonomy, strong organizational skills, attention to detail, and results-oriented mindset.
• Ability to collaborate effectively with multiple departments and stakeholders.
• French-English bilingualism required.
• Availability and flexibility according to the hotel's needs.

About Urgo Hotels Canada
Urgo Hotels Canada is a leading hotel management and development company with more than 40 years of expertise. Since our strategic partnership with Hersha Hospitality Management (HHM) in 2022, we have become part of a network of more than 235 hotels across North America, including Quebec and Ontario. Guided by our values, we create stimulating work environments and memorable guest experiences.
Our organization is committed to employment equity and to recruiting a diverse workforce while maintaining an inclusive culture. The use of the masculine form is solely for ease of reading. We do not discriminate on the basis of gender, ethnic background, religion, sexual orientation, age, disability, or any other grounds protected by provincial or federal laws.
French-English bilingualism is required to ensure effective communication with our clientele, business partners, and hotel stakeholders. Our properties welcome a diverse business and leisure clientele, more than 50% of whom are international travelers. The ability to communicate effectively in both French and English is therefore essential for business development, negotiations, partnerships, and customer service.